Patient-Centered Care & Bedside Manner
Enhancing Communication Between Provider and Patient Using Equine Interactive Learning
75% of patients complain that their medical providers don't communicate well. Regardless
of whether your practice model is Western-based or considered a
Complimentary Alternative Medicine (CAM) practice, your presentation
and interaction can make or break the experience for the patient.
Whether you are a Physician, Mid-level Practitioner, Nurse, CAM
Practitioner or work in one of these settings, you can benefit from our
programs for medical professionals.
This experiential workshop focuses on the concept of “patient-centered” care. Review the importance of verbal and non-verbal communication in the therapeutic space is highlighted. A focused look at one’s presentation style and how to modify it according to the patient and or family will be reviewed. Boundaries including boundary opening and boundary limiting behaviors and actions will be identified. Finally this workshop will look at balancing technical and cognitive skills with interpersonal skills. No riding and no previous horse experience needed.
Who Should Attend
Physicians, Nurse Practitioners, Physician Assistants, Nurses, CAM Practitioners and other interested health professionals
Dates, Costs & Registration
General courses offered through MAHEC beginning in Winter 2009. Call our office to arrange for a session for your practice: 828-683-7304. Costs: Early registration: $145. Regular registration $169
Objectives
Upon completion of the activity the participant should be able to:
- Define patient-centered care
- Identify five outcomes of effective communication
- Identify incongruence between verbal and non-verbal communication
- Learn and/or refresh skills required to be present, focused and mindful with patients/clients, families and other professionals
- Identify projection and transference
- Identify the significance of personal and professional boundaries
- Identify incongruence between intention and behavior
Faculty
Medical Course Director: Donald Schulte, MD
Dr
Schulte is the medical advisor to Horse Sense of the Carolinas, Inc. He
completed his medical training at the University of Kentucky and his
residencies in Internal medicine and Psychiatry at Duke University. He
has been in practice in Pinehurst, NC for over 30 years.
Shannon Knapp, MA, Equine Specialist, EAGALA Advanced, Parelli I: Shannon Knapp, founder and president of Horse Sense of the Carolinas, Inc, has worked with and taught horses and people for over 20 years. She received her MA in 1993 from the University of Florida and spent almost 10 years teaching in college, she left academia and began working with abused & neglected horses. She began pairing "rescued" horses with people in 2001, and Horse Sense was formed soon after.
Lisa Wheeler, MS Ed, PA-C
Ms. Wheeler
is the Practice Administrator of Horse Sense of the Carolina’s, Inc.
and also serves as Physician Assistant and Facilitator for Equine
Assisted Learning Activities. She has a Master’s Degree form Old
Dominion University and completed her Physician Assistant training at
Wake Forest University’s Bowman Gray School of Medicine. She has
multiple years experience working with undergraduate students, graduate
students and residents on interviewing and physical assessment skills.
Credit
Pending MAHEC approval
Educational Materials Provided